Please use this identifier to cite or link to this item:
http://umt-ir.umt.edu.my:8080/handle/123456789/3206| Title: | The influence of nurses' quality of work life on life satisfaction and service quality |
| Authors: | Wan Norhayati Mohamed |
| Keywords: | RT 82 .W3 2013 Wan Norhayati Mohamed Tesis FPE 2013 Nurses -- Life skills guides |
| Issue Date: | Jun-2013 |
| Publisher: | Terengganu: Universiti Malaysia Terengganu |
| Abstract: | It is the aim of the Malaysian government to deliver high-quality health-care service to the society. However, the health-care industry is facing high job turnover and shortage of experienced staff. Insufficient experienced staff can lead to low health-care service quality. In a situation where the industry is facing a shortage of trained and experienced nursing staff, it is important to ensure that the current work force is able to deliver high-quality service. |
| URI: | http://hdl.handle.net/123456789/3206 |
| Appears in Collections: | Fakulti Pengurusan Ekonomi |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| tesis RT 82 .W3 2013 Abstract.pdf | 179.95 kB | Adobe PDF | View/Open | |
| tesis RT 82 .W3 2013 FullText.pdf Restricted Access | 1.36 MB | Adobe PDF | View/Open Request a copy |
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