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dc.contributor.authorNorhayati Syariff-
dc.date.accessioned2017-04-04T03:49:16Z-
dc.date.available2017-04-04T03:49:16Z-
dc.date.issued2015-06-
dc.identifier.urihttp://hdl.handle.net/123456789/5220-
dc.description.abstractThe rapid evolution in maritime globalisation derives a new "state of the art" in handling maritime cargo deliveries. It poses significant challenges to the container haulage industry in catering the requests of the manufacturers (customers).en_US
dc.language.isoenen_US
dc.publisherTerengganu: Universiti Malaysia Terengganuen_US
dc.relation.ispartofseriesTA 1215 .N6 2015;-
dc.subjectTA 1215 .N6 2015en_US
dc.subjectNorhayati Syariffen_US
dc.subjectTesis PPPPM 2015en_US
dc.subjectContainerizationen_US
dc.subjectFreight and freightageen_US
dc.titleThe determinants and impacts of container logistics service quality (CLSQ) on customer service retention :en_US
dc.title.alternativean empirical study on container haulage industry in Malaysiaen_US
dc.typeThesisen_US
Appears in Collections:Pusat Pengajian Perniagaan dan Pengurusan Maritim

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