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The influence of nurses' quality of work life on life satisfaction and service quality

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dc.contributor.author Wan Norhayati Mohamed
dc.date.accessioned 2014-12-04T08:01:12Z
dc.date.available 2014-12-04T08:01:12Z
dc.date.issued 2013-06
dc.identifier.uri http://hdl.handle.net/123456789/3206
dc.description.abstract It is the aim of the Malaysian government to deliver high-quality health-care service to the society. However, the health-care industry is facing high job turnover and shortage of experienced staff. Insufficient experienced staff can lead to low health-care service quality. In a situation where the industry is facing a shortage of trained and experienced nursing staff, it is important to ensure that the current work force is able to deliver high-quality service. en_US
dc.language.iso en en_US
dc.publisher Terengganu: Universiti Malaysia Terengganu en_US
dc.subject RT 82 .W3 2013 en_US
dc.subject Wan Norhayati Mohamed en_US
dc.subject Tesis FPE 2013 en_US
dc.subject Nurses -- Life skills guides en_US
dc.title The influence of nurses' quality of work life on life satisfaction and service quality en_US
dc.type Thesis en_US


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