Abstract:
Acceptance of new system or technology has been become a prior step for a successful implementation of
any system. Previous studies revealed that the acceptance of mobile learning system among students in
Jordan is still very low. Few studies have investigated what the actual challenges influencing acceptance of mobile learning system in Jordanian universities. The current study investigates the main challenges that impede acceptance of mobile learning in Jordanian universities. This study also determines the activities and services of mobile learning system based on potential needs of students. In this study, we employed the questionnaire and interview approaches, targeting students from five universities across Jordan. This paper presents two portions of the findings; qualitative findings identified four main challenges that include the quality of services, availability of learning content, design and technical issues and students' requirements. In contrast, quantitative findings presented the most important services that students would like to perform on mobile learning system.
