Organizational commitment in public sector

Abstract

This study is conducted with the aim to examine the level of civil servants' organizational commitment and the factors associated with it. Empowerment, job characteristics and organizational communication variables were predicted to have significant relationship with this organizational commitment variable (affective, continuance and normative commitment). Involving civil servants from Terengganu, Pahang and Kelantan state sectors, the selection of the respondents was carried out based on a multi stage sampling technique. All of them were first clustered based on their departments. Seven departments representing local administration, statutory body and local authority from each state sector were then randomly selected