The ship's crew perception towards shore management in relation with job satisfaction and intention to leave

Abstract

The concept of perception is not a new issue. This concept has been introduced since l 970's by Darty Bern, the psychologist that has successfully invented the Self Perception Theory (SPT) that indicates the human perception as an account of attitude change. Since then, lot of study has been made by the psychologists around the world in order to gain better understanding about the concept of human perception. One of the famous studies about perception theory is made by Peter Lindsay and Donald A. Norman in 1977. In their study, they defined the perception as a joint result of the human experience and sensory stimulation which in the end will create a perception about something or someone. The understanding of human perception theory nowadays became a major important especially for the management level and professional. Today, the perception theory plays an important role in order for the management to identify the attitude, performance and satisfaction of the employees towards their job as well as towards the company itself. The increasing number of employment required the company to do much more complex perception research and study on their employee and future employee in order for the company to employ the well qualified and competence workers that will contribute to the company performance and achieving company objectives. Most of the time, the perception theory is used by the management in order to identify the job satisfaction of the employee as well as to identify the rate of turning over among the employee. The perception survey is normally used for this purposed. The survey will identify the reason and cause of the satisfaction as well as a reason for the employee to quit their job. This study has been made to identify the ship crew perception towards shore based management and it relationship with the job satisfaction and their intention to leave the company. For the purpose of this study, the data collection consist the primary data and secondary data as a supportive data. The primary data in this study are not being collected by anyone else before. The primary data coming from a questionnaire that has been distribute to the ship's crew. The survey consists of 50 set questionnaires being distributed to the ship crews in order to have their response. Secondary data is coming from an existing data that has been collected by previous researcher and being used as a supporting data in this study. The secondary data is collected in form of journal, previous research paper, web site and articles. The analysis of the data and information is carried out by using an easy methodology in time table, percentage and being represented by a number of charts using Microsoft Office. The major problem faced by the author in order to make this study is a limited number of respondents since only one company is willing to cooperate during the survey. Moreover, the survey question must first pass the company inspection before it can reach the ship crews. Most of the crews are satisfied with the company as well as their job hence improves the company performance. And it is proved to be true that the satisfied employee is willing to stay with the company compare to those who is unsatisfield with their job.